1 reviews | Active since Jun 2015
Sudden Bill on ended contract
I have just received a sudden Bill of R1002 from Mtn for a contract that ended on the 14th of April 2015, of which I had appeared to be handed over to the legal department twice in the past 3 months, when I've never missed a payment. To top it up I got ****** 2 weeks after the last payment which I made at the Mugrave branch, when I called to block the line and phone I was told I couldn't block it through the prepaid line which is 173 I had to do it through 808. The same 808 that was unreachable for the past 3 months even when you called in form an man store. So I took iylt upon myself to visit their store in the Bluff only to find that it was closed cause of a strike... then now I've got an outstanding amount of R1002 from where cause the contract was long over before I even got ******? I don't need any clarification or nothing I just want that balance revoked and my name and account out of your data base cause I've had nothing but problems from Mtn since I took the contact
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
According to our records the barring on the lines has been removed and the amount outstanding on the line is R 402.88
Thank you
Wenzile Masina
REQ:***
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
According to our records the barring on the lines has been removed and the amount outstanding on the line is R 402.88
Thank you
Wenzile Masina
REQ:***
