SUCKING MY HARD EARNED MONEY BECAUSE THEY INCOMP

Dear MTN<br> <br> I have called in numerous times regarding cancelling my contract, first time I called to cancel I was told to finish up my airtime and call no later than the 20th because a new invoice will be generated on the 21st of every month. I called on the 15th or 19th of March they never proceed with the cancellation because your department was closed at 3pm on a working day, I was billed an extra month, I have called again 9th April to have it cancelled again they gave me a ref No: 125 935 656 and guess what till today it isn't cancelled. I have advised your team should I be billed another month I will take this further as I am not going to pay anything more for your *********** staff members who can't fill full their duties. I should be compensated due to the negligence of your so called devoted team, as I was told to call and follow up if they did their job!!! Really we as customers must pay for service and also be personal assistance to remind them to do what was instructed to them to do in the first place? Really unacceptable!!!