NA
Najumah A

1 reviews | Active since Apr 2017

19 Apr 2017, 09:57

Such appaling service MTN Sucks

<p>I called MTN 808 on 17 April 2017 @ 9.05 am to add on an additional data bundle on to my existing contract number, which I recently upgarded.</p> <p>Up to today I still have not received this data as apparently they are experiencing technical issues with the add on service.</p> <p>Consultant afrer consultant keeps telling me the same thing, however not one of them can give some clarity as to when the issue will be resolved. Its been over 48 hours already!! REALLY MTN????</p> <p>I am fuming as I have a phone which is useless with no data. I would understand if they could atleast give an estimated time frame as to when the issue will be resolved, however the *********** agents will not even put me throough to a manager / supervisor telling me that the mager will tell me the same thing that they are not able to provide an ETA. BAD BAD BAD SERVICE and after my contract finishes im DONE with MTN!!!!!!!</p>

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