Subscription ****

I have been a customer for over 10 years, all my family members use this network. However, I have struggled with their subscription system for the past 4 years. I always find myself subscribed to a service I do not use, never accept but have to pay for. The sad part is they never even try to reimburse you. As a customer, I feel like I am being ****med, time and again. Today I have called them twice without getting help. According to their agent, they do not control that service and do not have much they can do. I asked them to escalate this issue. I am waiting to see what will happen. Other than that I have to find a network that will take me seriously as a customer.