Subscriber fee
<p>After enquiring about this on 6 June, I got a reply today 21 June via email. They gave me a number to phone which I cannot get through to.</p> <p>Please note if you wish to unsubscribe you can contact airG to unsubscribe by calling ***(Toll-free).</p> <p>I cannot send a mail and send 2 weeks again, surely they can cancel it from their side??? In fact, I want my money back from the beginning as we never enrolled for this, don't know what it is. The data tel number is ********** 121 and the USD number is : REQ: ********** </p> <p> </p>
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MTN South Africa's replyOfficial
23 Jun 2016, 08:47Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
A cancellation request has been submitted on your behalf to the relevant Content Provider AirG # ********** .
Kindly note that content service is not part of MTN services. The registration of these services is completely voluntary and is activated on the handset.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ: **********
Best regards,
MTN South Africa's reply23 Jun 2016, 08:47
Official
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
A cancellation request has been submitted on your behalf to the relevant Content Provider AirG # ********** .
Kindly note that content service is not part of MTN services. The registration of these services is completely voluntary and is activated on the handset.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ: **********
Best regards,