Subject: Unpleasant Experience with MTN's Billing Services HelloPeter Review: I have been a customer of MTN since 2022, and unfortunately, my experience over the past 3 months has been quite frustrating

Subject: Unpleasant Experience with MTN's Billing Services HelloPeter Review: I have been a customer of MTN since 2022, and unfortunately, my experience over the past 3 months has been quite frustrating. Since November 2023, there have been issues with debiting my account. Despite reaching out to multiple business partners via email, the problem was handled unprofessionally, providing little to zero assistance. The customer service I've encountered during this time has been the worst I've ever experienced. Now, I find myself compelled to visit an MTN store in malls to make payments, and I'm concerned about the impact on my credit scores due to MTN's inability to address this billing issue promptly. I hope for a swift resolution to this matter and a more satisfactory level of customer service moving forward. Sincerely, Dale ***)