aJ
anwar J
1 reviews | Active since Jan 2014
01 Aug 2018, 14:23
Stupidity or being forced to change to debit order
I have been with MTN since 1998. I get paid every month on the 27th and pay my account via internet payment before the end of each month. I got my new account for August and saw that the due date has change to the 16th of each month. I phoned MTN ref no ********** 91 and got told by the consultant that all cash paying customers due date has been changed and I have to make an arrangement with them every month to pay on the 27th of each month. I don't skip my account so why this stupidity.
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anwar J's updateReviewer Update
03 Aug 2018, 10:51That still does not explain as I have been a cash paying customer for many years without this happening. You always invoiced me from the 08th of every month which meant my payment was due 21 days after which made it my payday , the 27th of each month. You want to force me to have a debit order. Well, this just tells me that I need to cut ties with your company as you not catering for me as your customer. This is pathetic and poor.
aJ
anwar J's update03 Aug 2018, 10:51
Reviewer Update
That still does not explain as I have been a cash paying customer for many years without this happening. You always invoiced me from the 08th of every month which meant my payment was due 21 days after which made it my payday , the 27th of each month. You want to force me to have a debit order. Well, this just tells me that I need to cut ties with your company as you not catering for me as your customer. This is pathetic and poor.