AT
Arie T
1 reviews | Active since Jan 2010
08 Dec 2015, 08:58
Stupid WOW bonuse message won't go away!
I keep on get these stupid, stupid, irritating wow bonus rubbisg everytime I finish a call. I have complained twice before and each time I get a message that says I have to *130*601# OK to unsubscribe. I do it but two days later the messages are back. If you prefer I can port my number elsewhere if you cannot stop this from happening?
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
13 Dec 2015, 08:49Hello ArieT,
We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly be advised that it is not cancelled as I can see it on my side , please cancel it by sending STOP to 30246 or by USSD code *130*501#ok.
Also I have opted you out of MTN promo SMS notification so that you do not get those Marketing SMSES.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind Regards
Nompumelelo
REQ:***
We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly be advised that it is not cancelled as I can see it on my side , please cancel it by sending STOP to 30246 or by USSD code *130*501#ok.
Also I have opted you out of MTN promo SMS notification so that you do not get those Marketing SMSES.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind Regards
Nompumelelo
REQ:***
MTN South Africa's reply13 Dec 2015, 08:49
Official
Hello ArieT,
We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly be advised that it is not cancelled as I can see it on my side , please cancel it by sending STOP to 30246 or by USSD code *130*501#ok.
Also I have opted you out of MTN promo SMS notification so that you do not get those Marketing SMSES.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind Regards
Nompumelelo
REQ:***
We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly be advised that it is not cancelled as I can see it on my side , please cancel it by sending STOP to 30246 or by USSD code *130*501#ok.
Also I have opted you out of MTN promo SMS notification so that you do not get those Marketing SMSES.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind Regards
Nompumelelo
REQ:***