Stupid response from MTN head Office

<p>I placed a complaint about MTN Maverick East London. I gave all the documents and I recieved a confirmation on my phone that it is approved. But MTN never honoured the approved application. This is the first half of the complaint.</p> <p>Second half is more FUNNY!</p> <p>Then someone from head office called me and said he will respond me in an email. in the email he said the problem is that my ID copy was not with the application.</p> <p>I think MTN think that all their customers are IDIOTS. Unfortunately South African customers are NOT. Can you please clarify a couple of things.</p> <p>1. How do you accept the application with out all the necessary documents?</p> <p>2. How do I get 2 SMS from their head office that (1) they recived the application and they are processing (2) How do I get an SMS informing me that it is APPROVED?</p> <p>As I mentioned earlier, South African people are NOT IDIOTS!</p> <p>Hope someone with some thinking power will respond to my questions.</p>