LR
Lerato R
1 reviews | Active since Jan 2016
29 Nov 2017, 08:32
Stupid Network
Good morning on 18/11/2017 i have made arrangements to pay my account on end November....and yesterday my line was suspended without any notice and my cellphone is my work and am getting paid on Friday and I will settle my account accordingly and I need my line to be activated....I have been with mtn since 2013 and I will never renew my contract with them if they treat me like a stranger
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MTN South Africa's replyOfficial
29 Nov 2017, 15:38Dear Valued Customer,
We acknowledge the receipt of your complaint and apologise for any inconvenience experienced.
Kindly be advised that the arrears amount needs to paid for the outgoing calls to be reactivated.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Regards
Mike Ramaboka
Complaints Management Team
Best regards,
MTN South Africa's reply29 Nov 2017, 15:38
Official
Dear Valued Customer,
We acknowledge the receipt of your complaint and apologise for any inconvenience experienced.
Kindly be advised that the arrears amount needs to paid for the outgoing calls to be reactivated.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Regards
Mike Ramaboka
Complaints Management Team
Best regards,