LR
Lerato R

1 reviews | Active since Jan 2016

13 Nov 2017, 12:33

Stupid network

good day

i think two weeks back i made a payment on my account and promised to settle all my account up to date by end on November today i just received a notification of paying or my account will be suspended in two days - i have like 6/7 years with MTN and paying everymonth i need this to be attended ASAP am your best client not one of their many toys

regards

0
Replies (1)
MTN South Africa
MTN South Africa's reply13 Nov 2017, 16:05
Official

Thank you for your post.

We acknowledge the receipt of your complaint and apologise for any inconvenience experienced.

Kindly be advised that we have made payments arrangement in place for end of November to avoid the suspension of your number as per your request.

We would like to assure you that we are actively working to improve our service levels.

Regards

Mike Ramaboka

Complaints Management Team

Best regards,