GM
Gaongalelwe M
1 reviews | Active since Mar 2019
19 Mar 2019, 19:07
Stupid
They usually loan me airtime of 3rand they don't loan me modern that, when am recharging they double the amount instead of deducting 4rand they deduct 8rand everytime when am recharging am tired of MTN
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MTN South Africa's replyOfficial
20 Mar 2019, 13:53Good day
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please note that I have investigated and have resolved the issue.
We would like to assure you that we are actively working to improve our service levels.
Warm RegardsZenetta Portia ViljoenComplaints Management team
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please note that I have investigated and have resolved the issue.
We would like to assure you that we are actively working to improve our service levels.
Warm RegardsZenetta Portia ViljoenComplaints Management team
Best regards,
MTN South Africa's reply20 Mar 2019, 13:53
Official
Good day
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please note that I have investigated and have resolved the issue.
We would like to assure you that we are actively working to improve our service levels.
Warm RegardsZenetta Portia ViljoenComplaints Management team
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please note that I have investigated and have resolved the issue.
We would like to assure you that we are actively working to improve our service levels.
Warm RegardsZenetta Portia ViljoenComplaints Management team
Best regards,