MF
Marietjie F
1 reviews | Active since Aug 2017
21 Jun 2019, 15:03
STUDENT'S DATA ****** BY MTN
My daughter, a student was ****** of all her data last week, MTN took it all. This is not the first time that her data just disappears. But probably the most DATA ****** at once. Exactly 10 GIG. Now she has no data for the rest of the month. We appeal to MTN to rectify this, to see the phone records and to reimburse her ASAP.
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MTN South Africa's replyOfficial
24 Jun 2019, 13:25Good day Thank you for bringing this matter to our attention. We apologize for the delayed response and for any inconvenience incurred. We will investigate and provide you with feedback.
Warm Regards
Sizwe Schoeman Complaints Management team
Warm Regards
Sizwe Schoeman Complaints Management team
MTN South Africa's reply24 Jun 2019, 13:25
Official
Good day Thank you for bringing this matter to our attention. We apologize for the delayed response and for any inconvenience incurred. We will investigate and provide you with feedback.
Warm Regards
Sizwe Schoeman Complaints Management team
Warm Regards
Sizwe Schoeman Complaints Management team