dN
danie N
1 reviews | Active since Feb 2013
16 Nov 2015, 23:33
Stuck overseas with disabled sim card
hi<br> <br> my wife and i are overseas in Macedonina only to find out our sim cards were disabled.<br> we absolutely depend on them to work.<br> I have contacted the Customer Care line 13x times without any response<br> what is the quickest way to get our sim cards working again overseas?<br> regards<br> Danie<br> i am reachable on a Skype landline ***
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Replies (1)
MTN South Africa's replyOfficial
18 Nov 2015, 22:08Hello danievanniekerk,
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
We have noted that customer care did attend to your emails and that the line was reactivated as per reference number: ***.
The line now needs to be registered for Rica.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
We have noted that customer care did attend to your emails and that the line was reactivated as per reference number: ***.
The line now needs to be registered for Rica.
Kind Regards
Siphumezo
REQ:***
MTN South Africa's reply18 Nov 2015, 22:08
Official
Hello danievanniekerk,
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
We have noted that customer care did attend to your emails and that the line was reactivated as per reference number: ***.
The line now needs to be registered for Rica.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
We have noted that customer care did attend to your emails and that the line was reactivated as per reference number: ***.
The line now needs to be registered for Rica.
Kind Regards
Siphumezo
REQ:***