Stuck into contract

My contract has ended on 20 Jan. I have phoned numerous times prior to that date, and since as well. I was on a TopUp Contract, and provisioned for R200 airtime on the 21st. Although I made it clear that I would be provisioned, I was assured that I wouldnt, but was yet again provisioned on the 21st of January. <br> <br> I never get the same story. First was told not to use the airtime I was provisioned for (which I havent), and it would be reversed. The last three consultants all said I can transfer the airtime to my primary number, until I myself discovered on the MTN website that you cannot transfer the provisioned amount - something I am sure the call centre agents SHOULD know.<br> <br> It feels like I was trapped into an additional month. I am not using this contract (not my primary number), I didnt want additional airtime, because I knew I was not going to use it, and now I am being told I will forfeit the R200 if I cancel my contract. So I am being bul**** into using airtime I didnt want, have to pay for, and cant use for anything other than calls or expensive data (it is a ******* as I have adsl and wifi).<br> <br> Does this seem fair?