TK
Teresa K

1 reviews | Active since Jun 2016

07 Sept 2016, 00:42

Struggling with migraion from the 18 February 2016

<p>I have been asking for my phone to be transfered to a cheaper package since 18 Feb. 2016.</p> <p> </p> <p>I have send in forms and communicated with them since Feb to no satisfaction and I have to pay the bill!!!</p>

0
Replies (1)
MTN South Africa
MTN South Africa's reply13 Sept 2016, 20:03
Official

Thank you for your post

We apologize for the delayed response and for any inconvenience incurred.

We will engage with the relevant department dealing with these matters to assist and resolve your problem accordingly.

Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.

Kind Regards
Siphumezo
REQ:***