TL
Tommy L
1 reviews | Active since Mar 2009
15 Sept 2015, 16:05
Struggling to get recovered Tablet removed from Bl
To whom it may concern<br> <br> In the beginning off August I blacklisted my tablet as it was ******. I was so fortunate to have it recovered. Since about 7 August 2015 I am struggling to get the device removed from the blacklist<br> <br> PLEASE HELP!!!!
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Replies (1)
MTN South Africa's replyOfficial
18 Sept 2015, 13:51Hello tommy198,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
please go to your nearest mtn store with the following documents affidavit confirming that you have found the tablet , id copy , proof of purchase when you get to the store they will help you fill out the un blacklisting docs.
We would like to assure you that we are actively working to improve our service levels.
Regards
Dimakatso
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
please go to your nearest mtn store with the following documents affidavit confirming that you have found the tablet , id copy , proof of purchase when you get to the store they will help you fill out the un blacklisting docs.
We would like to assure you that we are actively working to improve our service levels.
Regards
Dimakatso
REQ:***
MTN South Africa's reply18 Sept 2015, 13:51
Official
Hello tommy198,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
please go to your nearest mtn store with the following documents affidavit confirming that you have found the tablet , id copy , proof of purchase when you get to the store they will help you fill out the un blacklisting docs.
We would like to assure you that we are actively working to improve our service levels.
Regards
Dimakatso
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
please go to your nearest mtn store with the following documents affidavit confirming that you have found the tablet , id copy , proof of purchase when you get to the store they will help you fill out the un blacklisting docs.
We would like to assure you that we are actively working to improve our service levels.
Regards
Dimakatso
REQ:***