1 reviews | Active since Mar 2009
Struggling to activate after upgrade
<p>After almost two weeks of reciving my upgrade, where I received a tab with my contract. The new sim cards were then activated, then I was forced to go an RICA them again, I call 809 (not working this morning) to activate the tablet with the data, and I am being sent from one number to another with no one that can assist. Called the corporate centre where i took the contract, and they say call 809 - 809 says its pre-paid...call corporate, and they say i must call 809 and speak to a team leader...like???</p>
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that when checked on account status , the numbers upgraded this active on the network. Kindly reply to this post if there are any other error that do occur on account level .
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that when checked on account status , the numbers upgraded this active on the network. Kindly reply to this post if there are any other error that do occur on account level .
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.
Hi Kevin, t hanks for some feedback, however the problem is that I am still waiting for the data bundles to be activated onto the tablets
Hi Kevin, t hanks for some feedback, however the problem is that I am still waiting for the data bundles to be activated onto the tablets