Struggling a YEAR to resolve this.

I have been struggling a year to get ahold of the billing department to sort ou mtn's stuff up and yesterdat got an email from mtn's Lawyer wanting us to pay money mtn wants to ***** from us, they have ***** going on there!!! We have been paying our correct monthy payment with out phones blocked so we cant even use them. Have u ever heared anything so far fetched?? We are paying for a service from mtn and they think its ok to just TAKE money from us!!!! Mtn has nevr contacted us in a YEAR, one or two emails but no resolution to our countless disputes!! We being ignored and mtn is *****ing our money!!! <br>