Stranded with no service

<p>My service was blocked today between 11:00 and 12:00 leaving me unable to call for help speak to my clients or let my wife know I am safe or on my way to pick her up as her line was Blocked completely as well. Thanx to mtn's legal dept whom made it their duty to block my acc today, literally a day before I would have paid for my "service" I was left unable to contact anyone, receive any calls or sms or basically do what we are paying them for.</p> <p>Explain to me why we pay these ridiciolous amounts to be CONNECTED when the providers can cut you off anytime night or day without any prior notice?</p> <p>spoke to a consultant on 808 just now whom informed me he had no idea why my service was Blocked since my acc was not in arrears for the mandatory 90days as per their internal systems. NOW I WANNA KNOW WHY SHOULD I BE LIABLE FOR A SERVICE I AM UNABLE TO USE?</p> <p>MY CONTRACT ENDS ON THE 02/08/2016</p> <p>NOW what gets me is that they will allow my contract to continue beyond my initial period, but they wont let me upgrade.....</p> <p>explain the logic ???</p>