Stop with the smartphone excuses

\Your phone is updating in the background"";the lady spoke to me nicely and told me to wait 24h for the airtime and data to be loaded. The next day it was still not available;rather my own R100 was gone.I called the call centre this time a man responded he sounded courteous and checked my number to tell me that my Internet used up my data and airtime. I explained to him I have wi-fi at home ;all updates or anything are restricted on my wi-fi. After more than 30 minutes explaining to him I don't believe that ; either he hanged up or the connection got bad.Anyway I called again someone else started telling me the same story ; when I asked can I have the statement he said only next month they can send meaning never right!!!<br> To cut the story short ;I called yesterday MTN say they are experiencing issues and delays on airtime/data. So you see Call Centre STOP THOSE LAME EXCUSES. Find out first. I want my data and airtime."""