SF
Stephen F

1 reviews | Active since Apr 2015

21 Jul 2022, 13:12

STOP THE SPAM MESSAGES

I have tried the following measures to stop the daily promotional messages from MTN:

1. *130*603# 2. SMS STOP to 30246 3. *136*5# opt - 2 opt - 2 4. SMS STOP to 2442 5. I have contacted MTN via their Facebook page 6. I have made sure none of the consent options are set on on the MyMTN app under MTN Services > Manage messages from MTN > Manage Consent 7. I have visited their branch at the Waterfront and they tried some things (were very helpful but did not work) 8. I have called the customer care line 135 and old number 173 - which is no help as it is self service only even though the branch told me I could speak to a consultant if I called in

None of the above options work. I am still getting promotional messages EVERYDAY such as :

Y'ello, Double your Bundle. Get 200MB MTN Data FREE, buy 200MB for R29 valid for 7 Day. Dial *142# and select 'DOUBLE DATA' to buy this offer. Ts&Cs apply. This is another: Y'ello! Have tons of fun with MTN Play! Visit www.mtnplay.co.za and experience a new exciting MTN world of Music, Gaming, Video and Lifestyle content. Ts&Cs.

Please help me to stop this ridiculous amount of spam messaging that I DO NOT AGREE TO RECEIVE. I DON T WANT TO GET ANY FREE DATA and you DONT NEED TO ASK ME EVERYDAY.

0
Replies (0)