SM
Samantha M
1 reviews | Active since Mar 2012
26 Nov 2015, 15:44
stop the ****************
I brought a date bundle to my old number that got ****** some months ago instead of my new number. Im trying to call mtn the whole day from the 25th un until 26th and they useless call centre can't help transfer the data from one number to the other.<br> So I must just loss a R160 because a basic cell phone service can be performed by MTN. Its a disgrace actually to say you there for people but turn a blind eye when robbing them blind.<br> Mine was a human error because that number is loaded on my banking, but what is ur excuse.<br> <br> The funny thing is one said you can dail *141*5# to change/date share, the order one said only sms's can be done that was so what is your problem.<br> <br> I need my data transferred from *** to ***.
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Replies (1)
MTN South Africa's replyOfficial
28 Nov 2015, 18:37Hello Sammy Sam,
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused
kindly follow the instruction below to activate data share
Dial *141*5#
Select Option 1 to Manage Internet Service.
Then select Option 3 for Data Share service
Then select Option 1 to add an MSISDN B
Punch in MSISDN B that susbscriber needs to share Data Bunddles with.
Now MSISDN B is added to Data Share List,from there MSISDN B can connect to Internet using Data Buddles on MSISDN A if there is a possetive Balance of Data Bundles.
warm regards
mike
REQ:***
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused
kindly follow the instruction below to activate data share
Dial *141*5#
Select Option 1 to Manage Internet Service.
Then select Option 3 for Data Share service
Then select Option 1 to add an MSISDN B
Punch in MSISDN B that susbscriber needs to share Data Bunddles with.
Now MSISDN B is added to Data Share List,from there MSISDN B can connect to Internet using Data Buddles on MSISDN A if there is a possetive Balance of Data Bundles.
warm regards
mike
REQ:***
Best regards,
MTN South Africa's reply28 Nov 2015, 18:37
Official
Hello Sammy Sam,
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused
kindly follow the instruction below to activate data share
Dial *141*5#
Select Option 1 to Manage Internet Service.
Then select Option 3 for Data Share service
Then select Option 1 to add an MSISDN B
Punch in MSISDN B that susbscriber needs to share Data Bunddles with.
Now MSISDN B is added to Data Share List,from there MSISDN B can connect to Internet using Data Buddles on MSISDN A if there is a possetive Balance of Data Bundles.
warm regards
mike
REQ:***
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused
kindly follow the instruction below to activate data share
Dial *141*5#
Select Option 1 to Manage Internet Service.
Then select Option 3 for Data Share service
Then select Option 1 to add an MSISDN B
Punch in MSISDN B that susbscriber needs to share Data Bunddles with.
Now MSISDN B is added to Data Share List,from there MSISDN B can connect to Internet using Data Buddles on MSISDN A if there is a possetive Balance of Data Bundles.
warm regards
mike
REQ:***
Best regards,