1 reviews | Active since Oct 2015
STOP TAKING UR CLIENTS FOR GRANTED
Utterly Disgusted: Still waiting for MTN to call me back. Still getting their empty promises from their staff. Seems as if no one knows where this so called legal team is. No one from MTN sales has MTN legal contact details. its always sorry mam, we will ask legal to contact you. We only have their internal email. How pathetic..... Ya MTN you really don't value your clients. STILL WAITING FOR THIS ASSISTANCE UR BELOW RESPONSE PROMISED: <br> <br> We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.Kindly note that the matter has been escalated to the relevant supervisory team for further assistance.<br> Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.<br> Kind Regards<br> Siphumezo<br> <br>
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused and for the delay. Kindly note that we have escalated this matter to the Legal department for assistance.
Please be assured that we value you as a client and we are always working on ways on how to improve the service we provide to you.
Kind Regards
Itumeleng
REQ:***
Best regards,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused and for the delay. Kindly note that we have escalated this matter to the Legal department for assistance.
Please be assured that we value you as a client and we are always working on ways on how to improve the service we provide to you.
Kind Regards
Itumeleng
REQ:***
Best regards,
