MR
Mercia R
1 reviews | Active since Oct 2010
03 Nov 2015, 11:45
Stop taking my money
You've been promising me, on here, and in my emails, and on Facebook, that you have cancelled my account and no more money would be deducted.<br> <br> Well surprise surprise, another R318 was taken from me on the 2nd of November.<br> <br> If this continues, I will be forced to take legal action.
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Replies (1)
MTN South Africa's replyOfficial
04 Nov 2015, 14:56Hello MerciFix,
Thank you for your post.
We apologize for the break down in service and for any inconvenience we might have caused you.
The account has been cancelled and credit has been passed against the account, the refund will be done to the account, allow +-5 working days for the request to be finalized.
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
We apologize for the break down in service and for any inconvenience we might have caused you.
The account has been cancelled and credit has been passed against the account, the refund will be done to the account, allow +-5 working days for the request to be finalized.
Kind Regards,
Alice van der Merwe
***
MTN South Africa's reply04 Nov 2015, 14:56
Official
Hello MerciFix,
Thank you for your post.
We apologize for the break down in service and for any inconvenience we might have caused you.
The account has been cancelled and credit has been passed against the account, the refund will be done to the account, allow +-5 working days for the request to be finalized.
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
We apologize for the break down in service and for any inconvenience we might have caused you.
The account has been cancelled and credit has been passed against the account, the refund will be done to the account, allow +-5 working days for the request to be finalized.
Kind Regards,
Alice van der Merwe
***