BM
Barbara M

1 reviews | Active since Jul 2014

14 Jul 2015, 10:28

STOP TAKING MY MONEY!!!

Firstly, you 808 number does not work!<br> Secondly, ***when called on a Tuesday at 08:33 states the operating times then hangs up? <br> WHAT IS THE PURPOSE OF HAVING THAT LINE IF IT IS UNATTENDED?!<br> <br> I cancelled my contract a month ago and yet MTN has proceeded to send me airtime, SMS's and data. I sent NUMEROUS emails, spoke to at least two people confirming my cancellation of my contract then they debited an amount that was more than the contract amount (which I now assume is the increased amount) and went on to send me airtime, SMS's and data.<br> STOP TAKING MY ****ING MONEY!!!<br> After this is sorted I am leaving this sorry excuse for a network - you dishonest money-suckers.

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Replies (1)
MTN South Africa
MTN South Africa's reply24 Jul 2015, 11:34
Official
Hello bmck,


Thank you for raising your concern with MTN.

We do apologize for the inconvenience this entire experience may have caused; rest assured it was not our intention to dissatisfy you in any way.

The matter has been resolved.

Regards
Lorraine