BM
Barbara M
1 reviews | Active since Jul 2014
14 Jul 2015, 10:28
STOP TAKING MY MONEY!!!
Firstly, you 808 number does not work!<br> Secondly, ***when called on a Tuesday at 08:33 states the operating times then hangs up? <br> WHAT IS THE PURPOSE OF HAVING THAT LINE IF IT IS UNATTENDED?!<br> <br> I cancelled my contract a month ago and yet MTN has proceeded to send me airtime, SMS's and data. I sent NUMEROUS emails, spoke to at least two people confirming my cancellation of my contract then they debited an amount that was more than the contract amount (which I now assume is the increased amount) and went on to send me airtime, SMS's and data.<br> STOP TAKING MY ****ING MONEY!!!<br> After this is sorted I am leaving this sorry excuse for a network - you dishonest money-suckers.
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Replies (1)0
Replies (1)MTN South Africa's replyOfficial
24 Jul 2015, 11:34Hello bmck,
Thank you for raising your concern with MTN.
We do apologize for the inconvenience this entire experience may have caused; rest assured it was not our intention to dissatisfy you in any way.
The matter has been resolved.
Regards
Lorraine
Thank you for raising your concern with MTN.
We do apologize for the inconvenience this entire experience may have caused; rest assured it was not our intention to dissatisfy you in any way.
The matter has been resolved.
Regards
Lorraine
MTN South Africa's reply24 Jul 2015, 11:34
Official
Hello bmck,
Thank you for raising your concern with MTN.
We do apologize for the inconvenience this entire experience may have caused; rest assured it was not our intention to dissatisfy you in any way.
The matter has been resolved.
Regards
Lorraine
Thank you for raising your concern with MTN.
We do apologize for the inconvenience this entire experience may have caused; rest assured it was not our intention to dissatisfy you in any way.
The matter has been resolved.
Regards
Lorraine
