CK
Camila K
1 reviews | Active since Nov 2011
21 Jul 2015, 10:19
STOP *****ING MY MONEY
I upgraded in April 2015 and ever since MTN is *****ing my money.<br> <br> My contract should be R550.00 and I have added insurance. I do not pay anything less than R1000.00.<br> <br> Someone called me on the 08/07/2015 and was promised that I would be refunded for the incorrect billing and that my account will be corrected reference number ***. I received a new invoice for R1001.83 which means I am still being over charged.<br> <br> I am sick of this **** honestly I cannot deal I want to cancel this contract. You are the worst service provider I will never do business with you again. I hate MTN !!!<br> <br> All I get is someone replying on hello peter and no help
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Replies (1)MTN South Africa's replyOfficial
24 Jul 2015, 12:13Hello camila,
Good day
Thank you for raising your concerns with us.
Please note that you have been credited R394.74 on the 20th July.
Your bill shows that above R550 you added insurance and sms bundle including vat the bill is around R950.
Regards
Bongi
Good day
Thank you for raising your concerns with us.
Please note that you have been credited R394.74 on the 20th July.
Your bill shows that above R550 you added insurance and sms bundle including vat the bill is around R950.
Regards
Bongi
MTN South Africa's reply24 Jul 2015, 12:13
Official
Hello camila,
Good day
Thank you for raising your concerns with us.
Please note that you have been credited R394.74 on the 20th July.
Your bill shows that above R550 you added insurance and sms bundle including vat the bill is around R950.
Regards
Bongi
Good day
Thank you for raising your concerns with us.
Please note that you have been credited R394.74 on the 20th July.
Your bill shows that above R550 you added insurance and sms bundle including vat the bill is around R950.
Regards
Bongi
