Stop *****ing from Customers MTN
<p>I have just about had enough of sell phone companies and service providers. I took out a contract with MTN (after suffering an ordeal with Vodacom). In terms of my contract with MTN, I am supposed to receive 100 anytime minutes, 200 smses and 500mb of data. To date, MTN has negelcted to provide me with the smses and data and only load the anytime minutes on my account. I have called 3 times and this issue is still not resolved. MTN, PLEASE GIVE ME BACK MY SMSES AND DATA! OTHERWISE I WILL ONLY PAY FOR HALF MY SUBSCRIPTION FEE!!!</p>
Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
Kindly note that your line has been provisioned with 153 SMS’s and 383.3 MB on 2016-06-21, these amounts have been prorated and the full amounts will be provisioned on 2016-07-14. Please dial *141*1#ok to view your detailed balance.
A credit of R135.01 (incl. vat) has been passed to your account on 2016-06-15 for the 200 SMS’s and 500MB that you did not get on 2016-06-14.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ: **********
Best regards,
Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
Kindly note that your line has been provisioned with 153 SMS’s and 383.3 MB on 2016-06-21, these amounts have been prorated and the full amounts will be provisioned on 2016-07-14. Please dial *141*1#ok to view your detailed balance.
A credit of R135.01 (incl. vat) has been passed to your account on 2016-06-15 for the 200 SMS’s and 500MB that you did not get on 2016-06-14.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ: **********
Best regards,