EB
Estienne B
1 reviews | Active since Jun 2012
04 Oct 2016, 14:46
Stop spamming me MTN
<p>I keep on being spammed non-stop by MTN everyday (for 3 weeks already) with the underneath message,despite renewing my contract for another 2 years....<br /> <br /> Tried to get it resolved through the MTN Facebook page but as expected I get ignored...<br /> <br />Stop this!</p> <p> </p> <p>-----Original Message-----<br /> From: ********** ********** <br /> Sent: 04 October 2016 01:54 PM<br /> To: ********** /> Subject: Out Of Contract Charges Notification</p> <p> </p> <p>Yello,</p> <p> </p> <p>Your 24 month promotional contract for mobile number ********** 55 is ending this month.</p> <p> </p> <p>Standard subs of R714.00 monthly will apply.</p> <p> </p> <p>Ts&Cs Apply.</p>
Helpful (0)
Replies (2)0
Replies (2)
MTN South Africa's replyOfficial
05 Oct 2016, 18:32Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
Please be advised that we have requested the relevant functional unit to assist with stopping the emails sent to you with regards to the standard subscription fee.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Best regards,
MTN South Africa's reply05 Oct 2016, 18:32
Official
Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
Please be advised that we have requested the relevant functional unit to assist with stopping the emails sent to you with regards to the standard subscription fee.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Best regards,
EB
Estienne B's updateReviewer Update
08 Oct 2016, 20:39The spamming is not stopping!!!!!!!
EB
Estienne B's update08 Oct 2016, 20:39
Reviewer Update
The spamming is not stopping!!!!!!!