MD
Mervyn D
1 reviews | Active since Feb 2014
09 Sept 2015, 20:07
Stop Spam sms
I do have a top up contract with MTN, everytime I recharge I get about 4 sms SPAM from MTN. Tried calling the 808 number and their only response is that they will log a call. I do not want these sms, and besides the items you will be advertising are very expensive and not even a special. Remove my number from your SPAM!!!
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Replies (1)
MTN South Africa's replyOfficial
10 Sept 2015, 09:46Hello Baba Vakai,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. The matter has been escalated to the relevant supervisory team for urgent investigation. They will contact you directly with feedback and an action plan.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. The matter has been escalated to the relevant supervisory team for urgent investigation. They will contact you directly with feedback and an action plan.
Best regards
Mantoa
REQ:***
Best regards,
MTN South Africa's reply10 Sept 2015, 09:46
Official
Hello Baba Vakai,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. The matter has been escalated to the relevant supervisory team for urgent investigation. They will contact you directly with feedback and an action plan.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. The matter has been escalated to the relevant supervisory team for urgent investigation. They will contact you directly with feedback and an action plan.
Best regards
Mantoa
REQ:***
Best regards,