DJ
Dieter J
1 reviews | Active since Dec 2012
13 Aug 2015, 15:41
STOP SENDING MTNYello Spam SMS's
This is the second time I am reporting this to MTN, they never came back to me! All I get everyday, is your MTNYELLO SMS's, day, night, public hoildays! I am getting sick of these SMS's advertising, spam with jokes, competitions!<br> <br> I have Opt-out (Direct Marketing Association of Southern Africa), but still yous don't care, I am taking this matter very serious, I am very busy person, I don't have time for any SMS's especially, the ******* yous keep sending me!<br> <br> REMOVE THE MTNYELLOW SMS'S FROM MY NUMBER!!!
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Replies (1)
MTN South Africa's replyOfficial
01 Sept 2015, 10:39Hello DieterJ84,
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We have requested our Marketing team to opt you out of receiving promotional material from MTN.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Warm regards,
Willem
REQ:***
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We have requested our Marketing team to opt you out of receiving promotional material from MTN.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Warm regards,
Willem
REQ:***
MTN South Africa's reply01 Sept 2015, 10:39
Official
Hello DieterJ84,
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We have requested our Marketing team to opt you out of receiving promotional material from MTN.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Warm regards,
Willem
REQ:***
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We have requested our Marketing team to opt you out of receiving promotional material from MTN.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Warm regards,
Willem
REQ:***