CS
Christo S
1 reviews | Active since Feb 2014
09 Nov 2015, 19:56
Stop sending me your MTN Yello notifications
Good day. MTN is flooding my inbox with spam sms's about out of data bundles and usage and all their marketing sms's. I do not want these constant sms's!!!! MTN does not give an opt out option in these spam sms's, and it is impossible to get through to the call centre to cancel this. Please stop this, I never asked to be harassed like this, I cannot believe that you bother your own clients like this!! Please contact me.
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MTN South Africa's replyOfficial
11 Nov 2015, 17:03Hello cstemmet77,
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
kindly dial the code *130*603# to opt out from Promotional SMS on your number.
warm regards
mike
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
kindly dial the code *130*603# to opt out from Promotional SMS on your number.
warm regards
mike
MTN South Africa's reply11 Nov 2015, 17:03
Official
Hello cstemmet77,
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
kindly dial the code *130*603# to opt out from Promotional SMS on your number.
warm regards
mike
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
kindly dial the code *130*603# to opt out from Promotional SMS on your number.
warm regards
mike