AB
Asanda B

1 reviews | Active since Mar 2009

27 Jun 2015, 16:04

STOP Sending me your marketing msgs

MTN, keeps sending marketing messages which are really annoying. I didnty buy this phone to be dragged into some marketing game, i bought it to make private calls and texts. So stop using me to market your products. Im not interested. when i'm intereted I will phone and request it. It's been going on for far too too long an quite frankly it's VERY annoying Just now out of annoyance especially when you send these msgs to lock screens/block view. By locking my screen you skimmed me into buying an International Callingdata bundle which i do NOT need, i use skype for my international calls. but as soon as i dropped the phone you sent a text and blocked my scrren and out of frustration at a blocked screen and wanting to return to normal screen, i pressed proceed. That's being a skelem, MTN,dont ***** ppl's money like that. since when is purchasing something made so easy unless u want to ***** from ppl. STOP IT!

0
Replies (1)
MTN South Africa
MTN South Africa's reply02 Jul 2015, 11:52
Official
Hello asanda,

We are truly sorry for any inconvenience caused and for the delayed response to your post.

Kindly can we request that you send us the details of the message and the number from which it was sent in order for us to contact our Digital Marketing team and request that your number be removed from the listing.

Please send us an e-mail to *** with the details of the messages and we will get it resolved.

Regards
Tim
MTN Complaints Management Team: REQ:***