MB
Monique B
1 reviews | Active since Mar 2012
01 May 2015, 07:32
stop over charging me
I am furious!<br> You have again over charged me and still not removed the incorrect line item from my bill! You have again taken money that is not yours! You are *****ing money from me! Why Doest is take a month to respond to me??? This is the most useless company in the world!<br>
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Replies (1)
MTN South Africa's replyOfficial
13 May 2015, 09:38Hello MoniqueEmma,
Thank you for raising your concerns with MTN.
We appreciate the time and the effort you took to air your dissatisfaction because it is through such feedback that we can re-evaluate our processes in order to improve on our service levels. Therefore the matter has been raised with the billing management team for urgent intervention.
Regards
Lorraine
REQ:***
Thank you for raising your concerns with MTN.
We appreciate the time and the effort you took to air your dissatisfaction because it is through such feedback that we can re-evaluate our processes in order to improve on our service levels. Therefore the matter has been raised with the billing management team for urgent intervention.
Regards
Lorraine
REQ:***
MTN South Africa's reply13 May 2015, 09:38
Official
Hello MoniqueEmma,
Thank you for raising your concerns with MTN.
We appreciate the time and the effort you took to air your dissatisfaction because it is through such feedback that we can re-evaluate our processes in order to improve on our service levels. Therefore the matter has been raised with the billing management team for urgent intervention.
Regards
Lorraine
REQ:***
Thank you for raising your concerns with MTN.
We appreciate the time and the effort you took to air your dissatisfaction because it is through such feedback that we can re-evaluate our processes in order to improve on our service levels. Therefore the matter has been raised with the billing management team for urgent intervention.
Regards
Lorraine
REQ:***