MS
Malcolm S
1 reviews | Active since Aug 2016
14 Jan 2020, 10:22
STOP MTN Ads
Pop-up ads are a frustrating distraction and this is just to let folk know that customers now must dial 135 and speak to a service consultant directly to have mobile ads stopped. The old 808 number no longer works.
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MTN South Africa's replyOfficial
04 Feb 2020, 07:36Good day Malcolm S,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused. Please note that a request has been sent to our marketing department to have these text messages stop. Also note that these apply to MTN marketing messages and not every company that do send out marketing messages.
Kind regards,
Ishie.
Complaints Management Team.
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused. Please note that a request has been sent to our marketing department to have these text messages stop. Also note that these apply to MTN marketing messages and not every company that do send out marketing messages.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,
MTN South Africa's reply04 Feb 2020, 07:36
Official
Good day Malcolm S,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused. Please note that a request has been sent to our marketing department to have these text messages stop. Also note that these apply to MTN marketing messages and not every company that do send out marketing messages.
Kind regards,
Ishie.
Complaints Management Team.
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused. Please note that a request has been sent to our marketing department to have these text messages stop. Also note that these apply to MTN marketing messages and not every company that do send out marketing messages.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,