SM
Simson M

1 reviews | Active since Oct 2013

05 Apr 2016, 19:35

Stop Debit Order***)

Good day, <br> <br> I had a cellphone contract with MTN that ended on the 27th of November 2015; called them a month prior to end date to terminate the contract and again on the 28th of November. I followed up with them to cancel the contract and move me to prepaid as contract ended and only in January 2016 my status was changed to prepaid.<br> <br> Days later I ported to another network but they still debiting my account and tried to bring up the matter to them but since my number is no longer under MTN this has been a tiring exercise. <br> <br> <br> Thanks,<br> Simson Moleleki

0
Replies (1)
MTN South Africa
MTN South Africa's reply06 Apr 2016, 17:54
Official
Hello Lyksyd,

Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.

Kindly be advised that there is still an outstanding amount of R 543.20 that you need pay is for the invoice dated 20/11/2015 that a debit order returned back as unpaid,i have attached the open item report and sent it to *** for you to peruse.

warm regards
mike
REQ:***

Best regards,