1 reviews | Active since Jan 2017
Stop consuming my airtime
<p>MTN is the worst network, everytime I load airtime it I never get to use it cause it uses aitime instead of data, this have happen over and over!!</p>
Good day Charity,
Thank you for taking the time to raise your concerns and affording us the opportunity to address them. Kindly accept our sincere apologies for any inconvenience caused.
Please note that when there are too many applications open at the same time and/or running simultaneously, some of your data will be reserved by some of the applications and the others will then deplete from your airtime due to the reservation.
It is therefore advisable to make sure you close off (completely) all applications that you are no longer using and not let them run in the background to avoid your data and airtime being depleted concurrently.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind Regards
Tshepo M
REQ:***
Best regards,
Good day Charity,
Thank you for taking the time to raise your concerns and affording us the opportunity to address them. Kindly accept our sincere apologies for any inconvenience caused.
Please note that when there are too many applications open at the same time and/or running simultaneously, some of your data will be reserved by some of the applications and the others will then deplete from your airtime due to the reservation.
It is therefore advisable to make sure you close off (completely) all applications that you are no longer using and not let them run in the background to avoid your data and airtime being depleted concurrently.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind Regards
Tshepo M
REQ:***
Best regards,