MK
Mada K
1 reviews | Active since Feb 2010
20 Oct 2015, 04:45
Stop billing me
<br> Mtn you cost us untold misery but cutting a fully paid account off. Due to your incompetance and negligence you put 22 people in harms way and to top it all, it was citizens of South Africa's biggest Trading partner in the WORLD not even South AfricaNS. YOU unilaterally closed this account(fully paid) ON 18 AUGUST 2015!!! So leave us alone!!! We can not make use of such an unreliable company when it comes to lives and the International Relations of the South African government. I have forwarded both suspended sim cards to your reagional office in George and has a signed waybill to prove it was received. Stop billing us!!!!
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MTN South Africa's replyOfficial
20 Oct 2015, 07:43Hello Madak,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
Kindly be advised the contracts for the 2 lines only expires 2017-04-18 and 2017-04-19.
We do pick up that the credit for R327.19 will be captured to the account. This will bring the balance to R281.01. Note the contracts is signed for 24 months.
Kind Regards,
Alice van der Merwe
***.
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
Kindly be advised the contracts for the 2 lines only expires 2017-04-18 and 2017-04-19.
We do pick up that the credit for R327.19 will be captured to the account. This will bring the balance to R281.01. Note the contracts is signed for 24 months.
Kind Regards,
Alice van der Merwe
***.
Best regards,
MTN South Africa's reply20 Oct 2015, 07:43
Official
Hello Madak,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
Kindly be advised the contracts for the 2 lines only expires 2017-04-18 and 2017-04-19.
We do pick up that the credit for R327.19 will be captured to the account. This will bring the balance to R281.01. Note the contracts is signed for 24 months.
Kind Regards,
Alice van der Merwe
***.
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
Kindly be advised the contracts for the 2 lines only expires 2017-04-18 and 2017-04-19.
We do pick up that the credit for R327.19 will be captured to the account. This will bring the balance to R281.01. Note the contracts is signed for 24 months.
Kind Regards,
Alice van der Merwe
***.
Best regards,