AA
Antoinette A
1 reviews | Active since Dec 2018
05 Dec 2018, 10:40
Stonewalled
In August 2018 I received 2 x cellphones from mtn mobi rewards. I realized my error as I was under the impression it was data I promptly returned the 2xphones via Mtn Greenstone.the next day.I have a tracking number I have phoned repeatedly no response. I feel helpless as they keep on debiting my account. Any help as to the way will be appreciated
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
11 Dec 2018, 10:44Good day
Thank you for bringing this matter to our attention. We apologize for the delayed response and for any inconvenience incurred.
We will investigate and provide you with feedback.
Warm Regards
Sizwe Schoeman Complaints Management team
Thank you for bringing this matter to our attention. We apologize for the delayed response and for any inconvenience incurred.
We will investigate and provide you with feedback.
Warm Regards
Sizwe Schoeman Complaints Management team
Best regards,
MTN South Africa's reply11 Dec 2018, 10:44
Official
Good day
Thank you for bringing this matter to our attention. We apologize for the delayed response and for any inconvenience incurred.
We will investigate and provide you with feedback.
Warm Regards
Sizwe Schoeman Complaints Management team
Thank you for bringing this matter to our attention. We apologize for the delayed response and for any inconvenience incurred.
We will investigate and provide you with feedback.
Warm Regards
Sizwe Schoeman Complaints Management team
Best regards,