****** PHONE COULD NOT GET IT BLACKLISTED

I was ******. Called from a pay-as- you- go number to get a reference number so that I could open up a case with SAPS but had no success. Spend more then an hour and a half trying to get this phone blacklisted so that I could get a reference number to open up a case with SAPS but no success up to this moment. Reason: I was told by one \MTN Champion"that I should call from a contract number so that I could get the appropriate service but because I was calling from a pay as you go number I could not be assisted - even when the call was supposedly connected to the department that deals with contract lines the call was just aborted on a continuous basis - spoke to five different consultants for the evening and not one single consultant could take initiative to provide the assistance that I required...just because the call was made from *** they could not assist - a pay-as- you go number - this is pathetic!"""