****** Minutes

<p>So... On the 21/09/2016 i checked my airtime balance, and from having 900 minutes, i was down to 360 minutes. </p> <p>I am on a Top Up 200. So when you credited me with minutes this month, you only added 40 minutes. So now i am sitting on 400 minutes. What happened to topping me up with 200 minutes? And what happened to my other 600minutes that you had taken!</p> <p> </p> <p>But wait, there's more... I called your call centre on the 21/09/2016. A reference was logged (Ref ********** 80). I was told to call in 2 days. I then called on the 26/09/2016. The lady told me some story about SMC, but she will send an email to the finance department, and gave me a request number (REQ ********** ) And was told to call to 2 days time again.</p> <p>Now, i call on 29/06/2016, and Jacob gives me the same story about SMC, and that no ticket was logged on the 26th. So basically the lady i spoke to on the 26th, was giving me a BS story!!!! She didnt log anything! I wish i had her name so she can get FIRED!</p> <p>Please look at the recordings for the 26th, and check it againsnt my number.</p> <p> </p> <p>Now all im asking is for you to PAY BACK THE MINUTES!</p>