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Samantha T

1 reviews | Active since Oct 2017

28 Oct 2017, 10:55

****** AIRTIME FOR THE SECOME TIME THIS WEEK!

Mtn is a company of RUDE LYING *****S!

I have posted earlier this week when MTN stole R39 from me. They rep**** to the post with some pathetic response about sorting it out. But then after they rep****, another R20 goes missing. I still have data left over that I mentioned in my last post and my phone was on flight mode all night so there is absolutely no reason that it should be touched! ABSOLUTELY NO REASON WHAT SO EVER!

Mtn, dont wast your time replying if you dont even have the time to traon your call center on how to speak to your clients like they are human. TRAIN YOUR CALL CANTER!!! There are 3 things to do that will actually be of good to your reputation instead of lying in your replies! 1) Dont ***** from your customers in the first place! (I mean, how stupid do you have to be to do that anyway?) 2) Dont talk **** and think you have fooled us, you are stupid enough to ***** from us, don't assume we are as stupid as you and that we can't tell when you are lying. We can tell. 3) How about a refund??? I mean seriously, a reply on here does not help me find my lift when I need to call and contact them.

P.S. I only started posting because you decided to change from *****ing R1 or 2 to rand R40. From now on i will post about every rand that disappears from my phone for absolutely no reason.

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Replies (1)
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Samantha T's update30 Oct 2017, 09:31
Reviewer Update
I wont even bother reading this further as your first suggestion is to save my data, you have not even bothered to read my posts. I HAVE DATA! YOU RE TAKING MY AIRTIME WHILE I STILL HAVE DATA SO WHY SUGGEST DATA SAVING TIS WHEN THAT IS NOT MY PROBLEM I AM HAVING WITH YOU! Thankyou for the refund of R50, but please work on the Actual problem rather then suggest exactly what your call centre already suggested. I already mentioned that it is NOT FROM LACK OF DATA ON MY SIDE. If those handling such public complaints are this slack, us customers CANNOT expect anything better from the call centre. I mean, whats the difference between calling privately or posting publivally? I