NK
Nyakallo K

1 reviews | Active since Jun 2013

03 Jun 2020, 12:29

****** airtime and not being to get to consultant for help,after calling 135

Bought 180 airtime on Monday made 40 minutes usage of that and then on Tuesday the rest was ****** by mtn. You would think this is the worst they can do, but no it gets even worse,try calling them on 135 to speak to a consultant that an impossible mission,the IVR never gives that option.

To show they just don't care about their customers, there was call logged on hello perter on 29 Jan 2019 about being unable to get to a consultant.A certain Mr Sizwe Schoeman(Complaints Management team) responded advising to press 0 to speak the consultant,but this does not work and the complainant rep**** saying it does not work and Mr Sizwe Schoeman was no were to found after that. Yeerrrrrrrrrrrrr such a terrible service,.

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