JE
Jenny E
1 reviews | Active since Jun 2013
05 Jan 2016, 11:46
****** airtime
Despite having 365.88Mb of data available on my data bundle, MTN stole all my airtime towards data
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Replies (1)
MTN South Africa's replyOfficial
07 Jan 2016, 15:31Hello JenEllinas,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
On the system it shows that your data is being used for your data service and your airtime for your voice calls.
Please supply us with the dates which relate to your query.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
On the system it shows that your data is being used for your data service and your airtime for your voice calls.
Please supply us with the dates which relate to your query.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***
MTN South Africa's reply07 Jan 2016, 15:31
Official
Hello JenEllinas,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
On the system it shows that your data is being used for your data service and your airtime for your voice calls.
Please supply us with the dates which relate to your query.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
On the system it shows that your data is being used for your data service and your airtime for your voice calls.
Please supply us with the dates which relate to your query.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***