STINKING SERVICE

I am so disgusted with MTN's service i lost my phone and i have been trying to do sim swap with no luck. I went to the two Sandton city branch with no luck, its been more than 4days i failed security questions was asked to bring an affidavit which did bring the n ext day. I was told that my number would be active in two hours, it has been 17 hours now and still nothing. i even tried doing the sim swap my self. I thn called call center where they told me they cant help me i requested for manager to supervisor they hung up on me twice. not forgetting the stinking attitude i received from the branch staff members in Sandton one from the other branch in the same floor Branch next to huwei and the other was form the branch accept for one Lesego who was friendly. Kanti what does one need to do to get help Do they even realise the importance of phone to be stuck for almost a week without communication. #MTN_STINKS