STILL,STILL,STILL NO DATA

Item: MTN South Africa
Rating: 1
Author: Yushen G

Its amazing after 2 complaints still haven't received my promised data. For the life of me i cannot understand how your company operates. Worst service ever received. I would prefer to rather cancel my contract with you considering i paid and i am still paying for absolute useless service.

Helpful (0)

Replies (3)

MTN South Africa's replyOfficial

07 Jan 2019, 13:17

Good day Yushen

Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.

Your query has been escalated to the relevant department. We will provide feedback as soon as possible.

Warm regards, Jessica John Complaints Management Team

Best regards,

MTN South Africa's reply07 Jan 2019, 13:17

Official

Best regards,

MTN South Africa's replyOfficial

08 Jan 2019, 12:59

Good day Yushen

Please be advised that the 30GB promotional data has been loaded onto your number. This data is valid for 30 days.

Warm regards, Jessica John Complaints Management Team

Best regards,

MTN South Africa's reply08 Jan 2019, 12:59

Official

Good day Yushen

Please be advised that the 30GB promotional data has been loaded onto your number. This data is valid for 30 days.

Warm regards, Jessica John Complaints Management Team

Best regards,

Yushen G's updateReviewer Update

09 Jan 2019, 09:01

thank you,i will have a look and confirm

Yushen G's update09 Jan 2019, 09:01

Reviewer Update

thank you,i will have a look and confirm

STILL,STILL,STILL NO DATA

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