FZ
Fortunate Z
1 reviews | Active since Jun 2015
29 Jul 2015, 14:02
Still wating for REQ:*** to be resolved.
MTN is yet to contact me after I was told my complaint would be escalated to the relevant department, I am still waiting, my ref was Zelephi <br> REQ:***
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Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
13 Aug 2015, 14:35Hello FZungu,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. The matter has been escalated to the legal management team for urgent investigation. They will contact you directly with feedback and an action plan.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. The matter has been escalated to the legal management team for urgent investigation. They will contact you directly with feedback and an action plan.
Best regards
Mantoa
REQ:***
MTN South Africa's reply13 Aug 2015, 14:35
Official
Hello FZungu,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. The matter has been escalated to the legal management team for urgent investigation. They will contact you directly with feedback and an action plan.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. The matter has been escalated to the legal management team for urgent investigation. They will contact you directly with feedback and an action plan.
Best regards
Mantoa
REQ:***