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Shimonique N

1 reviews | Active since Dec 2015

24 Jan 2017, 10:23

Still waiting...Pathetic!

<p>Last year July i made manual payment for my MTN contract because the payment rejected. In August they decide to double debit me for July and August! I went to one of their offices to query this, was helped by the most unfriendly lady ever and just given a reference number. Note this was early September 2016. Since then i have called their callcentre, been to the offices but either dont get any help or just told "no feedback" I have also emailed a Refiloe Lesele numerous times, no response. This is ridiculous because every month since then i have been debited despite the obvious credit on my account!! It was so easy to deduct the money but such a damn issue to credit it. Still no response on any of my emails!! Pathetic. Get your act together</p>

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