1 reviews | Active since Mar 2009
Still waiting on [URL Removed] unacceptable
It has now been over a month since I last complained about MTN. (5 March) I am still waiting for a response from MTN regarding 100MB data a month for 12 month that I was supposed to receive with my purchase of an Alcatel Pixi 2 smart phone (pre-paid). (I even have photos that prove that this is the case)Up until this point I have heard absolutely nothing and I am tired of having to write complaints because service providers like MTN do not give customers what they promise. The only response I get from them is that they are \investigating the matter"but they never give me any feedback whatsoever. This has really made me unhappy with MTN and with service like this its no wonder why customers feel trapped with the pathetic service that our service providers like MTN give."""
Thank you for your post.
Apologies for the delayed response and for any inconvenience caused.
Thank you for taking my call.
Please be advised that I have escalated this to our support team for further assistance. Your ref number is SMC/***.
Regards,
Devan
REQ:***
Thank you for your post.
Apologies for the delayed response and for any inconvenience caused.
Thank you for taking my call.
Please be advised that I have escalated this to our support team for further assistance. Your ref number is SMC/***.
Regards,
Devan
REQ:***
