1 reviews | Active since Jan 2017

13 Jan 2017, 00:41

Still waiting on my credit

<p>Mtn billed me for data I was not receiving. I contact them regarding the matter and on the 30th of November 2016, they say they are gonna credit me with R574.98 within 30 days. I've phoned them a couple of times, all I get is that they are going to get back to me and that never happens. Up until now I haven't heard back from them and have not received the money.</p>

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Replies (1)
MTN South Africa
MTN South Africa's reply23 Jan 2017, 19:17
Official

Dear Valued Customer,

Thank you for taking time to raise your concerns with MTN.

kindly be advised that the credit of R659.99 its been adjusted in your contract account on the 06/01/2017. We have attached the open item report for your perusal and sent it to ***

warm regards

mike

REQ:***